Privacy policy
Helvetica Fermenti SA is committed to respecting the provisions of Swiss legislation regarding the protection of personal data.
By browsing our site or providing us with your personal data, you agree to the rules described in this Privacy Policy. If you do not accept these rules, please do not use or visit our website, nor provide us with your personal data.
Helvetica Fermenti SA reserves the right to change this Privacy Policy, which will be effective immediately upon posting on this site.
Data collected by Helvetica Fermenti SA
We obtain your personal data when you visit and browse our website. We only collect personal data that results from your actions on our site or when you contact us.
- Direct personal data, such as surname, first name, home or e-mail address, and telephone number.
- Account login information
- Payment information
Our site uses cookies, which are files stored on your computer when you visit our site that may collect certain information, such as your IP address or browsing preferences.
We may collect personal data from third-party data aggregators (e.g. Google), promotional partners, public sources and social networking platforms. This information may include personal data from your profile on a social network, which you authorise that network to share with us in accordance with their rules.
Use of personal data
The personal information we collect may be used for direct marketing purposes and is treated as strictly confidential. We may collect and use your personal data for a number of purposes, for example, to:
- create and access your user account and find your purchase history;
- send and finalise your orders and purchases;
- answer your questions or manage your participation in a competition, course or wine tasting;
- contact you for marketing purposes;
- combine them with information from third parties to understand your needs and offer you a better service (e.g. site personalisation, advertising targeted to your interests);
- for reasons of security and maintenance, evaluation, risk management, disputes and archiving.
Safeguarding and security of your data
We take all reasonable technical and organisational precautions to secure your personal data against loss, unauthorised access and other breaches.
Data transfer / Retention period
In principle, your personal data will not be passed on to third parties, unless we are legally obliged to do so, or if the execution of your order requires the use of one of our partner service providers (payment service providers, carriers, credit check service providers).
When the personal information we collect is no longer required for the given purpose, nor for any legal requirement, we destroy or delete it.
Rectification of your personal data
You can request access to the personal data we hold about you by contacting us. You can tell us whether you wish to correct, update or delete your personal data from our records. To help us process your request, please provide us with your name and contact details.
You can unsubscribe at any time to stop receiving communications from us by using the “unsubscribe” option or by contacting us by e-mail. You can also restrict the use of tracking technologies, such as cookies, by configuring your browser to accept or reject them.
Helvetica Fermenti SA is responsible for the processing of your personal data collected under our Privacy Policy.